📄 Terms and Conditions Effective Date: 29/08/2025.
Welcome to Zithate E‑Store.
These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://zithate.co.za (“Website”), and any purchases made through the site. By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use our services.
1. Definitions
“We”, “us”, “our” – refers to Zithate E‑Store. “User”, “you”, “your” – refers to any person using our Website or services. “Products” – refers to the items available for purchase on our Website.
2. Eligibility
To use this Website and place orders, you must be: At least 18 years old or have legal parental/guardian consent. Capable of entering into a legally binding agreement.
3. Use of Website
You agree to use this Website only for lawful purposes. You must not interfere with the security, performance, or accessibility of the Website. Unauthorized access to any part of the Website or its systems is prohibited.
4. Product Information & Pricing
All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We take care to ensure product information and prices are accurate, but errors may occur. In such cases, we reserve the right to correct or cancel orders. Product images are for illustrative purposes only; actual products may vary slightly.
5. Orders & Payment
Orders are confirmed only after payment is received. We reserve the right to refuse or cancel any order for reasons including suspected fraud, product unavailability, or pricing errors. Secure payment methods may include EFT, credit/debit card, or third-party gateways (e.g., PayFast, Yoco).
6. Shipping & Delivery
Delivery timeframes are estimates and may vary due to courier delays or external circumstances. Risk and ownership transfer to you upon delivery. Delivery fees and return shipping (where applicable) are communicated during checkout.
7. Returns & Refunds
We adhere to the Consumer Protection Act: You may return unwanted products within 7 days of delivery, provided they are unused, unopened, and in original packaging. Faulty or damaged goods must be reported within 48 hours of receipt. Refunds (less shipping fees, if applicable) are processed once goods are returned and inspected. Non-returnable items include: Perishable goods Custom or personalized items Intimate or hygienic products
More info: See our Returns Policy.
8. User Accounts
You may be required to register an account to place orders. You are responsible for maintaining the confidentiality of your login details. We are not liable for any unauthorized use of your account.
9. Privacy Policy
Your use of this Website is also governed by our Privacy Policy , which outlines how we collect, use, and protect your personal data.
10. Intellectual Property
All content on this Website – including text, graphics, logos, images, and software – is the property of Zithate or its licensors. You may not copy, reproduce, distribute, or exploit any content without our written consent.
11. Limitation of Liability
We do our best to provide accurate, secure, and uninterrupted service but do not guarantee the Website will always be available or error-free. To the fullest extent permitted by law, Zithate shall not be liable for any indirect, incidental, or consequential damages arising from use of our Website or products.
12. Indemnification You agree to indemnify and hold harmless Zithate, its directors, employees, and affiliates from any claim or demand arising from your use of the Website or breach of these Terms.
13. Governing Law These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.
14. Amendments
We may update these Terms from time to time. Updated versions will be posted on the Website with a revised "Effective Date." Continued use of the Website indicates acceptance of the updated Terms.
15. Contact Information
If you have any questions regarding these Terms, please contact us:
E‑Store Email: shopzithate@gmail.com
Phone: +27788742721,